Use cases

Concrete situations from our engagements, with numbers and without marketing varnish.

Each case describes the situation as we found it, what we did, and what it delivered. Names are kept off the page; patterns are not.

cases: 23tracks: 4

01: 9 cases

Managed IT

use-cases/mkb-zonder-eigen-it

A 20-50 person SMB without an in-house IT team

One person "who also does something with IT", three different vendors, and nobody who has the overview.

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use-cases/nis2-readiness-zonder-paniek

NIS2 readiness without the panic

The compliance officer got an email. Nobody knew exactly what NIS2 was, including the IT vendor at the time.

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use-cases/m365-migratie-zonder-downtime

A Microsoft 365 migration without downtime

An Exchange server on a physical rack in the meter cupboard. Nobody dares touch it, including the IT person who's allowed to.

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use-cases/transportbedrijf-wagenpark-data-gekoppeld

Fleet data that finally lands in planning and the books

The track and trace systems ran fine. The data just stayed trapped in their own screen, cut off from the rest of the operation.

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use-cases/logistiek-terrein-toegang-camera-netwerk

Access, cameras, and the on-site network, run by the same party as the IT

A logistics company had three vendors for the warehouse: one for the doors, one for the cameras, one for the network. None of them looked at the whole.

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use-cases/onboarding-nieuwe-medewerker-in-een-dag

A new hire productive in a day, not a week

Laptop, accounts, MFA, mailbox, shared drives, phone, usually spread over a week of half-working. It can be done differently.

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use-cases/backups-die-nog-nooit-getest-waren

Backups that had never been tested

The backups have been running for years. Or rather: a dashboard says they have. Nobody has ever tried to restore anything from them.

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use-cases/spam-filter-dat-de-echte-spam-laat-doorkomen

A spam filter that only blocked the wrong things

Phishing made it to the inbox. Real invoices ended up in quarantine and nobody looked.

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use-cases/transportbedrijf-managed-it-servers-domein-printers

Servers, a local Active Directory, and a floor of printers, managed as their IT team

For the same transport company we also run the physical side. Hardware, on-prem servers, AD, printers, endpoints. One retainer, our own hands on their kit.

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02: 6 cases

Development

use-cases/scale-up-zonder-cto

A scale-up without a CTO, with decisions that won't wait

Ten engineers, a growing product, and a founder still picking the framework, while she'd rather be talking to customers.

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use-cases/lokale-ai-voor-gevoelige-data

On-premises document processing for health under strict privacy rules

For health, government, and businesses with sensitive data: document analysis and classification without a byte going abroad.

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use-cases/nieuwe-zakelijke-website-binnen-drie-weken

A new business website in three weeks

A small consultancy had a dated site that loaded slowly, ranked poorly, and which nobody internally dared to touch. Three weeks later the new one was live.

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use-cases/hosting-en-mail-goed-ingericht

Hosting and email finally set up properly

A growing business was on unreliable shared hosting with mail landing in spam. A focused mini-migration solved both.

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use-cases/transportbedrijf-personeelsportaal-saas-op-maat

A transport company with its own staff portal instead of five platforms

One web app for hours, leave, contracts, HR, and CRM, glued to their existing GPS, accounting, and TMS. Vectel hosts it and charges per user per month.

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use-cases/lichte-tools-facturatie-crm-voor-kleine-bedrijven

Light tools for those who don't need a full portal

For smaller businesses that don't want a Salesforce license or a platform with seat pricing that scales exponentially. Fixed price, one problem solved.

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03: 2 cases