Just signed a business mobile contract, can I still cancel?
For consumers in NL there is usually a withdrawal period after a distance contract, but for sole traders and SMBs that is often excluded in business terms. Read the specific provider terms and the contract itself, some business plans have a trial period, others do not. Do not assume, check.
support/mobiel-en-telefonie/wettelijke-bedenktijd-zakelijk-abonnementsteps: 4
Try this first
- Pull the contract and general terms, search for 'herroeping' or 'opzegging tijdens proefperiode'.
- Call business support and ask specifically about your rights as a business customer, request mail confirmation.
- If no withdrawal period applies, look at early termination clauses (cost) and penalty calculation.
- Next time: explicitly ask before signing what trial period you get as a business customer and have it confirmed in writing.
When to bring us in
Dispute with the carrier about a freshly signed contract? We read the contract, assess the position, and help with communication. We do not give legal advice, for escalation we refer to a lawyer.
See also
- Work and personal apps blur together on the same phoneAndroid Enterprise and iOS-with-Intune can enforce a work profile, isolating business apps in a separate container.
- Setting up Microsoft 365 on a new phoneOutlook, Teams, and OneDrive run smoothest if you install Authenticator first and sign the others in afterwards.
- Moving Authenticator to a new phoneMicrosoft Authenticator has built-in cloud backup. Run it before wiping the old device, otherwise everything has to be re-added by hand.
None of the above fits?
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