Voicemail-to-email is not arriving or lands in spam
PBX sends mail from its own domain, SPF/DKIM/DMARC must be set.
support/telefonie-voip/voicemail-naar-mail-instellensteps: 4
Try this first
- At PBX provider, check which sender domain is used
- Extend SPF with PBX IP or include
- Better: SMTP relay via your own mail server with auth
- Test to Gmail and Outlook, they can filter differently
When to bring us in
Still in spam? Create separate voicemail mailbox and review there manually.
See also
- Voys, BelXS or RoutIT, which cloud PBX fits?Three popular NL platforms, differences are admin UI, partner model and per-user price.
- Teams Phone: Calling Plan, Direct Routing or Operator Connect?Three ways to connect PSTN to Teams, cost and management differ a lot.
- 3CX: self-host on VPS or take 3CX cloud?Self-host saves licence, but you own SBC, backup and updates.
None of the above fits?
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