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Our print server needs replacing, I'm torn between a new Windows print server or Universal Print.

Universal Print (Microsoft 365) is cloud-native printing without a print server, with Entra auth and M365 E3/E5 integration. For most SMBs better than building another local print server.

support/servers-on-premise/print-server-uitfaseren-universal-printsteps: 5

Try this first

  1. Check licensing: Universal Print is included in M365 E3/E5, A3/A5 and standalone. Includes a number of jobs per user per month, check it fits your volume.
  2. Inventory printers: does the device support Universal Print natively (HP, Canon, Konica, Lexmark often do), or do you need a Universal Print Connector on a Windows machine as a bridge?
  3. Pilot with one department: register the printer in Universal Print, share with an Entra group, push install via Intune or let users add it themselves.
  4. Check workflow: scan-to-folder or scan-to-mail keeps working through the device itself, not via Universal Print. UP is print-out only.
  5. Phase out over a few months, keep the old print server until all drivers and queues have migrated.

When to bring us in

With large print volumes (>1000 jobs/user/month) or special workflows (badge release, follow-me), PaperCut or Equitrac (cloud edition) sometimes still beats plain Universal Print.

See also

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