Everyone scans to email, they want it straight to their own OneDrive
Personal OneDrive scan requires per-user authentication on the MFP. Works on modern HP, Canon, Ricoh, Konica Minolta and Xerox via OAuth, when tied to Entra ID.
support/printers-scanners/scan-naar-onedrivesteps: 5
Try this first
- Enable per-user login on the MFP, with badge or PIN linked to Entra ID. Otherwise the MFP doesn't know whose OneDrive to write to.
- Configure the OneDrive connector in the MFP app store or firmware. Once per device, not per user.
- Test first with one user who grants OAuth consent. Sometimes the admin in Entra has to approve app permission before others can.
- Agree where scans land: 'OneDrive/Scans' is a safe default. Not the root, OneDrive fills with clutter fast.
- Tell users scan-to-OneDrive also fills their OneDrive quota. Matters for heavy photo scans.
When to bring us in
First setup needs Entra admin consent and some MFP firmware work. Half a day plus a short briefing, then the whole org is migrated.
See also
- Printer suddenly not foundFor everyone at once: print server or network. For one person: local Windows driver or expired authorisation.
- Print job stuck in queue, nothing happensA stuck queue blocks all subsequent prints. Cleaning takes two minutes.
- Scanner no longer sends emails (scan-to-email)Almost always: the account the scanner uses had its password expire, or the mail provider blocks old protocols.
None of the above fits?
Describe your situation below. We pass your input plus the steps you already saw to our AI and return tailored next-step advice. If it's too risky to DIY, we'll say so.
Or skip the DIY entirely
Our Managed IT clients do not look these things up. One point of contact, a fixed monthly price, resolved within working hours.