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Vectel

Logging damage and breakage.

Separate reason code, do not book as sold or returned.

support/pos-retail/schadebreuk-registratiesteps: 5

Try this first

  1. Create distinct reason codes (breakage, theft, damage, expired)
  2. Do not book as sale, that breaks VAT
  3. Do not book as return, that gives a false revenue correction
  4. Keep damage photos for insurance claim
  5. Monthly damage-rate report per category

When to bring us in

Damage rate rising without clear cause? Process review, often it is transport or storage.

See also

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