Internet down during rush, terminal dead.
Cloud POS hangs and terminal falls back to store-and-forward with a limited cap.
support/pos-retail/internet-uit-tijdens-rushsteps: 5
Try this first
- First: turn on 4G failover router if available
- Terminal store-and-forward: confirms offline, settles on recovery
- Store-and-forward cap: often 50-150 euro per transaction
- Cloud POS: switch to offline mode if your package supports it
- Tell customers: cash only or limited amounts
When to bring us in
No 4G failover and outage past one hour? Acute, revenue hit is immediate. Install a 4G router as standard.
See also
- Lightspeed Retail or K-Series?Retail is for SKU-driven shops with e-commerce, K-Series is for hospitality.
- Is MplusKASSA right for my shop?Dutch vendor, strong for multi-store retail with solid accounting integration.
- Cloud POS or local only?Cloud needs reliable internet plus 4G failover, local-only loses multi-store sync.
None of the above fits?
Describe your situation below. We pass your input plus the steps you already saw to our AI and return tailored next-step advice. If it's too risky to DIY, we'll say so.
Or skip the DIY entirely
Our Managed IT clients do not look these things up. One point of contact, a fixed monthly price, resolved within working hours.