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Vectel

A purchase invoice appears twice in the books

Usually OCR plus manual entry, or two different integrations. Often only spotted when supplier AR runs strange.

support/boekhouding-koppelingen/factuur-dubbel-geboektsteps: 4

Try this first

  1. Filter on invoice number and supplier to identify the duplicates
  2. Decide which one to keep (the one with the right doc number/integration)
  3. Reverse the duplicate via correction journal, do not delete if already filed
  4. Prevent by configuring a single OCR source, not multiple

When to bring us in

If VAT was already reclaimed on the duplicate, check the suppletie threshold.

See also

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