Bank link crashed, how do I relink manually without losing transactions?
A crashed bank link is usually back in 10 minutes if you know where to look. If you miss days, fall back to camt.053 import like during an outage.
support/boekhouding-koppelingen/bankkoppeling-handmatige-relinksteps: 5
Try this first
- Open the bank settings in your package and explicitly disconnect the existing link, not just delete.
- Start the wizard again, pick the same bank, sign in with the SCA flow (app or code).
- Grant access only to the business account, not personal ones on the same login.
- Confirm the start date, packages default to 90 days back, pick a date that overlaps with your last transaction.
- Import any missing days via camt.053 if the feed does not reach back far enough.
When to bring us in
If the relink crashes on SCA or a confusing error, we can walk through it together.
See also
- Switching from Exact Online to Yuki, open items and history do not matchPackage migrations stumble on ledger mapping and open AR/AP. Without a mapping table you lose context.
- Twinfield to Exact, dimensions and cost centres go missingTwinfield uses dimensions, Exact uses cost centres and projects. The mapping is not one-to-one.
- Accountant asks for RGS mapping, your ledger does not follow RGSRGS is the Dutch standard chart that SBR filings and accountant software expect. Without mapping, every year-end is manual.
None of the above fits?
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