We have Google Vault, is that a backup?
Vault is for legal hold and e-discovery, not restore. On admin error or account delete you still lose data.
support/backups-recovery/google-workspace-vault-vs-backupsteps: 4
Try this first
- Understand Vault only provides retention and search
- For real restore use third-party backup like Spanning, Afi or Synology Active Backup
- Test if you can fully restore a deleted Drive folder
- Document scope: Drive, Gmail, Calendar, Contacts
When to bring us in
On compliance demands or accounts older than 6 months without backup
See also
- We have backups but we do not know if they workA backup that cannot be restored is not a backup. Testing matters as much as taking the backup.
- Suspected ransomware: what to do RIGHT NOWThe first 30 minutes are critical. One wrong move spreads the damage. Read before acting.
- Someone accidentally deleted an important folderUsually fine to recover. The trick: do not save anything new on that drive until you know how.
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